What is Hosted PBX and how does it work?

Introduction

A hosted PBX system is a phone system that offers users the ability to manage their own phone system remotely. With a hosted PBX, there’s no need for the business owner or employees to purchase and install expensive hardware such as phones, fax machines or call routing equipment. Instead, the software and all necessary equipment are hosted by a third party who provides telephone service over the internet in order to deliver highly advanced calling features at an affordable price point.

What is Hosted PBX?

"Hosted PBX" is a term that describes a cloud-based phone system that uses your existing telephone lines. It's similar to traditional landline service, but without the need for expensive equipment or dedicated lines. Instead, it works by connecting to the internet and using VoIP technology (Voice Over Internet Protocol). When you choose this type of solution and sign up with a provider, their equipment will be installed at their site and remotely connect to your office phone system so it can be accessed from anywhere in the world.

You may wonder: "Why would I want hosted PBX?" For starters, if you don't have an on-site telecom system or don't want to spend money on one right now, then this could be an excellent option for providing phone service. Another benefit is that there are no upfront costs since most providers allow users access free of charge until they decide they want more features such as voicemail messages sent via email rather than stored locally on each device (e911 service requires an additional fee). Hosted PBX systems also give businesses greater flexibility when deciding what kind of phones are used throughout their offices because any device connected online through Wi-Fi or Ethernet cables can access calls using software installed directly onto them—including smartphones!

How does Hosted PBX work?

Hosted PBX is a cloud-based phone system that provides businesses with a virtual PBX. This means that the hosted PBX uses a gateway to connect your business to a telecommunications carrier, which in turn provides access to the public telephone network. The gateway is connected to the internet, and it uses a VoIP provider to connect you to the internet.

Common Features of a Hosted PBX Phone System

A hosted PBX phone system is scalable, flexible, and affordable. Hosted PBX systems provide you with the following benefits:

  • The ability to add or remove users at any time. You can add more phones or your company can grow and need more lines. This can be done from the web portal on your account's dashboard.
  • An easy-to-use web portal where you can manage your account settings remotely and change features as needed throughout the year.
  • A variety of features like call forwarding/transferring, voicemail to email/text messaging services, music on hold capabilities, conference calling features which allow multiple parties involved in a conversation to speak at once (these are available through an additional fee), call recording options (also available by paying extra fees)

Benefits of Hosted PBX

With a hosted PBX, you are able to benefit from many advantages. Some of the main benefits of hosted PBX include:

  • Reduce costs. A cloud-based solution can be implemented at a lower cost than traditional on-premise solutions, because it requires fewer hardware and network resources, as well as maintenance costs. It's also more secure because it leverages multiple layers of protection against cyber threats.
  • Increase productivity by allowing employees to work from anywhere using their mobile devices or computers (Windows or Mac), enabling them to easily access all their business applications and services in real time wherever they are—whether at home or abroad—with no disruptions due to dropped calls, faulty connectivity issues or low bandwidth speeds that are common when using traditional landlines

Conclusion

In summary, Hosted PBX is a business phone system that provides all the features you need in one place. It’s easy to set up and manage, so you can focus on running your company instead of spending time on technology issues. Hosted PBX systems are also affordable, scalable and flexible – they allow you to add more users as your needs grow without having to buy new equipment or pay expensive installation fees.

If you are unhappy with your current phone system or are tired of paying too much with inadequate results, get in touch with our team today here.